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Avon Valley Cyclery Returns Policy

Guarantee & Returns Policy

If you are not entirely happy with your purchase, we will exchange or refund in full, excluding carriage, provided that the items are returned within 90 days, unused and in their original condition.

Any packaging must be unopened and any clothing must still have the original tags present and unmoved from the garment. If you return goods because they were ordered incorrectly or if clothing does not fit, then you will pay the return postage costs. If you would like us to replace the goods with another size or colour, we will charge carriage on the replacement. If you return an item because it was faulty when it was delivered, we will refund your postage costs for returning it to us. Please check with us before returning any goods, as we will only refund the basic postage charge.